here, this is Mr Joe. it's a bit blur though but who cares. as long as u can see his face or his profile can already lah. ok, here's the complaint i sent last week..
the waiter is so rude. ignored us all the time when we're calling him. just because we're teenagers and he's ignoring us. hello, if we can't afford to eat in pizza hut then why are we inside the restaurant? oh, by the way, the waiter's name is Joe and he's only a trainer. how can he be a waiter with his lousy attitude? he's treating us like as if we're invisible or something. please do something with him if you want to improve your service. and please give your waiters some English lesson. when we were speaking to them in English they were staring at us like they've just heard some new and weird foreign language.
and guess what? the manager sent me a reply today! hahaha..
Thank you for contacting us regarding your experience at our Sunway Pyramid outlet on 26/10/06. Nothing is more important to us than customer service and product quality. Our crew have been trained to be people friendly and to treat customer with respect. While there is no excuse for the unacceptable behaviour as displayed by our crew member as highlighted by you, we are thankful that you bring up the issue to our attention. Please be informed we have taken your highlight seriously and we are currently investigating the matter. Please be assured that corrective actions will be taken to address any shortcomings that you have highlighted. We look forward to serve you in the nearest future.
hahah.. i hope they will fired that Joe guy.. ^^